Transportation Coordinator

POSITION SUMMARY

We are seeking a detail-oriented Transportation Coordinator to coordinate the daily movement of drivers and freight at our [City] facility. In this role, you'll route drivers and communicate start times, review driver logs to ensure DOT compliance, and enter and reconcile transportation invoices and documentation in our transportation management system — all while providing excellent service to customers and collaborating closely with our Freight Brokerage department.

This is a great opportunity for someone with dispatch or logistics coordination experience who thrives in a fast-paced environment where organization, accuracy, and communication make the difference every day.

POSITION OVERVIEW

• Job Status: Full-Time | Non-Exempt (Hourly)
• Reports To: Site Manager
• Direct Reports: None

WHAT YOU'LL BE DOING

• Route drivers and communicate daily start times, schedules, and assignments to support on-time pickups and deliveries
• Review driver logs and hours-of-service records to ensure compliance with DOT and FMCSA regulations, escalating exceptions as needed
• Enter, verify, and reconcile transportation invoices and shipment documentation in MercuryGate (transportation management system)
• Monitor and track the status of loads and shipments, providing timely updates to customers and internal stakeholders
• Communicate professionally with drivers, carriers, customers, and the Freight Brokerage department to resolve routing, scheduling, and service issues
• Maintain accurate transportation records, including rates, mileage, delivery confirmations, and compliance documentation
• Coordinate with onsite operations and warehouse personnel to align driver schedules with dock and yard activity
• Support continuous improvement of routing efficiency, on-time performance, and transportation cost control
• Perform other related administrative and coordination duties as assigned

WHAT WE'RE LOOKING FOR

• 2+ years of experience in transportation coordination, dispatch, logistics, or a related field
• High school diploma or GED required; Associate's or Bachelor's degree in Logistics, Supply Chain, or a related field preferred
• Proficiency in Microsoft Office; experience with a transportation management system (TMS) such as MercuryGate preferred
• Knowledge of DOT and FMCSA hours-of-service regulations preferred
• Familiarity with routing, dispatch, and freight documentation preferred
• Valid driver's license required
• Strong organization, time management, and attention to detail

POSITION QUALIFICATIONS – COMPETENCIES

• Accuracy – Ability to perform work accurately and thoroughly
• Communication (Written/Oral) – Ability to communicate effectively with others using the spoken word and in writing
• Customer Oriented – Ability to take care of customers' needs while following company procedures; customers include divisions within PLA as well as external customers
• Decision Making – Ability to make critical decisions while following company procedures
• Organization – Ability to be structured and methodical in managing multiple drivers, loads, and deadlines
• Time Management – Ability to prioritize and coordinate competing tasks in a fast-paced environment
• Detail Oriented – Ability to pay close attention to logs, records, and documentation to ensure compliance and accuracy
• Reliability – The trait of being dependable and trustworthy
• Safety Awareness – Ability to identify and correct conditions that affect employee and driver safety

PHYSICAL DEMANDS & WORK ENVIRONMENT

• While performing the essential functions of this position, the employee is regularly required to communicate with others, review information, operate a computer and standard office equipment, and remain in a stationary position for extended periods of time. The employee frequently works in an office environment and may periodically move about the warehouse, dock, and yard to coordinate with drivers and operations personnel, where exposure to varying temperatures, noise, and moving equipment may occur. The employee may occasionally reach, bend, and lift or carry materials weighing up to 25 pounds. Specific vision abilities may include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

EQUAL EMPLOYMENT OPPORTUNITY

• PLA Holdings is an Equal Opportunity Employer and makes employment decisions based on business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion, sex, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. PLA Holdings also prohibits retaliation against individuals who raise concerns, report suspected misconduct, or participate in an investigation or proceeding protected by law.

REASONABLE ACCOMMODATION

• PLA Holdings is committed to providing reasonable accommodations to qualified applicants and employees with disabilities, for sincerely held religious beliefs and practices, and for known limitations related to pregnancy, childbirth, or related medical conditions, in accordance with applicable law, unless doing so would create an undue hardship. Individuals who need an accommodation to participate in the application process, perform the essential functions of the position, or enjoy equal employment opportunities should contact Human Resources at hr@plasolutions.com.

JOB DESCRIPTION DISCLAIMER

• This job description is intended to describe the general nature, essential duties, and minimum qualifications of this position. It is not intended to be an exhaustive list of all duties, responsibilities, or working conditions. PLA Holdings reserves the right to revise, interpret, or change this job description and to assign additional duties or responsibilities as business needs require. Nothing in this job description creates a contract of employment, express or implied. Employment with PLA Holdings is at-will where permitted by applicable law, which means either the employee or the company may end the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law.